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Behind the Scenes of Cisco Examination Safety


This weblog was co-authored by Brent Hill, Examination Protections & Safety Operations Supervisor, and Brent Morris, Safety Investigations & Enforcements Program Supervisor.

The idea of certification is constructed on belief and integrity. When somebody is licensed by a corporation, that group is guaranteeing that the certification holder met the necessities to earn that certification and that the method of incomes it was truthful, and importantly, safe. Right here at Cisco, the Examination Safety Program protects our certifications’ integrity and maintains the respect and belief with which they’re regarded. Our position is to be energetic all through the whole lot of the certification course of, constructing safety into every part we do to repeatedly keep the integrity and fame of Cisco exams. Briefly, we’re the crew that operates behind the scenes, policing the behaviors and actions that may jeopardize the worth of the certifications individuals work so arduous to earn.

Meet the Cisco Examination Safety crew 

For a little bit of context, the Examination Safety Program was formalized in 2001, and is managed and based mostly in the US. Our crew consists of Brent Hill, Examination Protections & Safety Operations Supervisor, and Brent Morris, the Safety Investigations & Enforcements Program Supervisor. Proper now, we have now safety and enforcement oversight of 100+ exams, eight CCIE labs, 2700 Pearson Vue testing facilities, and all on-line examination supply.

Earlier than we get too far into this, we need to level you within the path of a current interview we did for the Cisco Studying Community Podcast. We talked at size in regards to the subject of examination safety. In order for you extra details about my background, our perspective on all of this, and a bit extra context in regards to the crew (together with a deeper dive into how we created the Examination Safety Program), test it out on Apple Podcasts or Spotify.

Let’s step into this dialogue with an eye fixed towards the large image. On the podcast, we undergo a few of the challenges we face and the beliefs that drive us. One of many factors that function each a really perfect to try for and a problem we face is how we keep worth. Clearly, worth might be calculated in several methods; there’s financial worth, after all, however there’s additionally worth in understanding the fabric you’re studying is important and updated, there’s worth in understanding the examination you’re taking is an correct benchmark of expertise, and there’s worth within the certification itself. Defending these values doesn’t simply occur on the finish of Cisco’s examination course of or within the testing heart—it guides every part we do. And that features what we’re doing internally and externally.

Behind the scenes of certification examination safety

You need to by no means really feel like a Cisco examination or certification lacks worth. Our inside work additionally permits us to collaborate with groups in Cisco to verify the safety measures we’ve devised are integral elements of their design course of, baked into the best way that they’re pondering and working. It additionally permits them to be proactive after they see an issue with their content material and help us in figuring out options. Our potential to collaborate permits us to work much more successfully throughout a big group.

Externally, we’re at all times searching for methods to guard the integrity of our exams and our certifications. One of many huge issues we search for within the wild is what we name ‘Examination Mind Dumps.’ Primarily, a mind dump is when somebody who has taken the examination remembers the specifics of an issue or part after which disseminates it on-line, both on the market or free. (We discuss it a bit extra at size on the podcast.) What’s extra, is that that is lined particularly by the Cisco Candidate NDA, so these individuals know what they’re doing.

We shield you all through the examination course of

Clearly, having an examination drawback or part out on this planet threatens the integrity of the examination. Candidates can use that data to cheat. When somebody earns their certification via dishonest, that devalues everybody’s certification and calls into query the belief that Cisco has constructed, so we’re at all times looking out for this kind of dissemination.

In order that kind of works as instance of the pondering that goes into what we do. We’re at all times looking out for mind dumps, collusion, fraud, proxy testing, false rating experiences, and so forth., as a result of every of these issues cuts into the validity of a Cisco examination. After we discover them, we have now to take motion. As a result of as soon as one thing is on the web, it’s out of our palms. There are different issues right here as effectively. We’re not simply altering the examination, we’re additionally invalidating certifications for individuals who accessed the fabric and giving them lifetime bans. It’s extreme.

Our intent can be to guard candidates who don’t know higher. Cisco certification exams are arduous, and there are legit research sources on the market. However the final factor we need to see is a candidate to offer their cash to somebody who can jeopardize their certification or mislead them.

The choices are there. However keep in mind:  There isn’t a straightforward, brief path to passing a Cisco certification examination. So, whenever you come throughout the promise of a straightforward, too-good-to-be-true path to getting licensed, it is best to really feel alarmed.

Easy methods to report a Cisco examination violation

It’s not arduous to determine if the fabric you’re seeing is authentic or not, we need to show you how to and we’re right here for that. Sending an e-mail to security-tipline@cisco.com is the easiest way to determine if what you’re or contemplating shopping for goes legit. And we’re completely happy to direct you to different choices, we’re in your facet throughout this course of, which is the purpose of examination safety. We’ve got a zero-tolerance coverage for dishonest, and we have now developed completely different strategies for catching cheaters, it’s simply not price doing at any stage.

There are numerous obligations that we ask candidates to tackle, that are detailed on each the Candidate Rights and Duties doc we’ve created and the Examination Coverage web page. When candidates come to earn a certification, they turn out to be a part of our neighborhood and conform to a code of conduct that we use to take care of the safety of our exams and shield their worth for everybody.

Total, we’re right here to work with our neighborhood to guard their certifications and arduous work. We encourage questions and ideas as a result of we need to assist. Be at liberty to achieve out to us and have that dialogue, tell us in case you have issues, or see one thing you suppose we must always have a look at.

Thanks for taking the time to learn and study a bit extra about Examination Safety. Attain out within the remark part with questions and let’s begin a dialogue. We’d love to listen to about your Cisco examination experiences and the way we will greatest help your certification journey.

Questions? Have to report an examination coverage violation? Ship us an e-mail.


The Brents (Brent Hill and Brent Morris)

Hear on the Cisco Studying Community Podcast

Easy methods to Defend the Integrity of Your Cisco Certification

Accessible now on Apple Podcasts and Spotify.


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